Frequently Asked Questions

From care instructions and shipping information to selecting the gemstone that resonates with your journey, we’re here to answer all your questions. Learn more about Ama Spring's mindful jewelry collections and how each piece is crafted with intention.

Brand & products

AMA SPRING creates handcrafted jewelry designed to inspire connection and balance.
Each piece is made with 18k gold-plated sterling silver and carefully selected gemstones, chosen for their unique beauty and energy.

Our jewelry combines timeless design with meaningful intention, offering more than just an accessory—it’s a companion for your personal journey.

At Ama Spring, our jewelry is designed with deep intention.

Every piece acts as a portal, helping you reconnect with your inner self and align with your personal journey.
Our designs aren’t about trends—they’re about crafting timeless, energy-infused pieces that support your personal growth and expression.
Plus, all of our gemstones are handcrafted with care and love, offering a sustainable and meaningful addition to your collection.

We believe in crafting jewelry that’s both beautiful and meaningful.

Our pieces are made with 18k gold-plated sterling silver and sourced gemstones.
We use a variety of natural stones, such as Peridot, Carnelian, Rose Quartz, Labradorite, Black Onix and more, each chosen for its unique properties and energetic qualities. On demand, we also offer customization in 18k yellow, rose, or white gold.

At AMA SPRING, we collaborate with trusted partners renowned for their dedication to quality and precision.
Each gemstone is thoughtfully and lovingly selected to meet our high standards, ensuring it embodies the natural beauty, energy, and authenticity at the heart of our designs.

Every stone is more than a material—it’s a meaningful part of your personal journey.

Absolutely!
We offer customization for many of our designs, including options for 18k yellow, rose, or white gold.

If you have a specific intention or stone that resonates with you, we’d love to collaborate and create something meaningful just for you. Reach out to our team to discuss your vision!

While our pieces are made with 18k gold-plated sterling silver, we recommend keeping your jewelry away from prolonged exposure to water. To ensure the longevity of your pieces, it's best to remove them before swimming, showering, or exercising.

To keep your Ama Spring jewelry looking its best:

  • Avoid direct contact with water, perfumes, and lotions.
  • Store your jewelry in a cool, dry place when not in use.
  • Gently clean with a soft, dry cloth to maintain its shine.
  • Following these simple steps will help your pieces stay beautiful for years to come!

For more information check our Materials & Care page.

Each gemstone in our collection is chosen for its unique, energetic properties. Here are a few examples:

  • Peridot: Represents abundance and positivity, helping you stay grounded and open to new possibilities.
  • Rose Quartz: The stone of love and compassion, fostering emotional healing and connection.
  • Labradorite: Known for its protective qualities, Labradorite enhances spiritual awareness and shields you from negative energies. Every stone carries its own intention, designed to support you in aligning with your inner energy and life’s journey.
    Carnelian: The stone of vitality and courage, it inspires confidence, creativity, and bold action while helping to banish self-doubt.
    Garnet: Symbolizing love and commitment, Garnet brings stability and strength, balancing emotional and physical energies while offering protection.
    Black Onyx: A powerful grounding stone that absorbs negativity, promotes resilience, and fosters emotional stability and clarity.
    Iolite: Known as the stone of vision, it helps guide you through self-discovery, enhancing intuition and clarity.

We know how important the perfect fit is!
Here’s an easy way to find your ring size:

  1. Take a piece of string or a strip of paper.
  2. Wrap it around the base of your finger.
  3. Mark where the ends meet.
  4. Measure the length of the string/paper in millimeters.
    Then, use our Ring Size Chart to convert your measurement to the correct size.
    If you’re unsure, feel free to contact us, and we’ll guide you through it.

Yes, we do!
Every Ama Spring piece comes in a beautiful, velvet pouch, ready for gifting with a certificate of authenticity.

If you’d like a handwritten note or any special touches, just let us know at checkout, and we’ll make sure your gift is extra special.

Definitely yes !
Our jewelry is designed to be a part of your everyday life, offering pockets of peace and moments of reflection as you go about your day.

Just follow our care instructions to keep your pieces in perfect condition.

Each piece of Ama Spring jewelry is designed to invite a sense of connection to your inner energy and natural flow.

Throughout history, certain stones have been believed to carry unique energetic properties—such as protection, grounding, clarity, or healing.
By wearing our jewelry, you 'll feel inspired to align with these energies and connect to your personal intentions.

Ama Spring jewelry is meticulously handcrafted by skilled artisans, with every piece created to reflect exceptional care, intention, and attention to detail.
We work closely with trusted partners to ensure the highest standards of craftsmanship in every design.”

Set your intention :
When you put on your Ama Spring jewelry, take a moment to reflect on what you need most—whether it's protection, peace, clarity, vitality... courage.
Hold that thought in your mind, and let the jewelry serve as a reminder of your intention throughout the day.
It’s a beautiful ritual to connect with your energy.

We want you to love your Ama Spring pieces. If you're unsatisfied, we offer a 30-day return policy for jewelry that is unworn, undamaged, and returned in its original packaging.
Please ensure that the jewelry shows no wear or damage, as we can only accept returns that meet these conditions.

Contact our team to ensure you have the exchange coupon and the correct procedure to follow.

If you need clarification on the condition of your item, we invite you to contact us! Simply email us a photo of the jewelry, and our team will be happy to assist you.
We’re here to make the process easy and stress-free.

For more information check our Refund Policy page.

Yes, we offer worldwide shipping! Wherever you are, we want you to experience the magic of Ama Spring jewelry.
Shipping costs and delivery times vary by location, but you can check all the details at checkout or contact us for specific information.

We want you to love your Ama Spring pieces. If for any reason you're not satisfied, we offer a 30-day return policy for unworn jewelry in its original packaging. Please visit our Returns page for more details and to initiate a return.

We stand behind the quality of our jewelry.
All Ama Spring pieces come with a one-year warranty for manufacturing defects.
If you experience any issues, simply contact our customer service team, and we’ll handle them.

we want you to be fully satisfy :)

Yes! Once your order is shipped, we’ll send you a tracking number so you can follow your jewelry on its journey to your doorstep.

We’d love to hear from you! Whether you have a question about your order or need help choosing a piece, you can reach us via our chat, email at hello@amaspring.com or through our Contact Us page.

Our chat is not handled by a robot but by Sophie herself, so it may take her some time to review and respond.
She aim to get back to all inquiries as quickly as possible :)

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